Our clients feedback and dialogue is of high importance to us at Valentine. We regularly review our processes and procedures to ensure we meet and maintain regulation and the needs of our clients. In a recent Customer Survey we received some very positive feedback.
“I have used the Valentine Service from the very early days and am very impressed with the way they handle my cases. I have always had fast a and efficient service, very pleased with the service and will continue to use. I find the whole team very personable. Our account manager understands my bonkers schedule, never harasses me with constant calls and always helps, whatever the situation. Thanks guys”
ENQUIRIES AND REQUESTS HANDLED QUICKLY
HAPPY WITH OUR OVERALL SERVICE
WELL LOOKED AFTER BY ACCOUNT MANAGER
SUFFICIENT REGULAR CONTACT
“We were very impressed with the service and the report produced. The support provided and the case itself was concluded very swiftly”
"I have used the Valentine Service from the very early days and am very impressed with the way they handle my cases”
“Thank you for the excellent report and speedy turnaround”
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