Case Studies

What our clients think...

Our clients feedback and dialogue is of high importance to us at Valentine. We regularly review our processes and procedures to ensure we meet and maintain regulation and the needs of our clients. In a recent Customer Survey we received some very positive feedback.

Customer rated us...

  • High quality service
  • Value for money
  • Professional, helpful & friendly
  • Would use our services again
  • Would recommend us to others
  • Happy with overall service
  • Requests handled quickly
  • Sufficient regular contact

“I have used the Valentine Service from the very early days and am very impressed with the way they handle my cases. I have always had fast a and efficient service, very pleased with the service and will continue to use. I find the whole team very personable. Our account manager understands my bonkers schedule, never harasses me with constant calls and always helps, whatever the situation. Thanks guys”

HR & Operations Manager - Global Technology Group

In our recent customer survey...

94%94%100%77%WE’RE VALUE FOR MONEYWE’RE PROFESSIONAL, HELPFUL & FRIENDLYTHEY’D USE OUR SERVICES AGAIN IN FUTURETHEY‘D RECOMMEND US TO OTHERS
100%

ENQUIRIES AND REQUESTS HANDLED QUICKLY

100%

HAPPY WITH OUR OVERALL SERVICE

94%

WELL LOOKED AFTER BY ACCOUNT MANAGER

94%

SUFFICIENT REGULAR CONTACT

Client comments...

“We were very impressed with the service and the report produced. The support provided and the case itself was concluded very swiftly”
Accounts & HR Manager | Birmingham Engineering Co
"I have used the Valentine Service from the very early days and am very impressed with the way they handle my cases”
HR & Operations Manager | Global Technology Group
“Thank you for the excellent report and speedy turnaround”
HR Manager | Digital Media Broadcast Provider
To request a formal case study, please get in touch with the team.

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