My First Few Weeks at Valentine

September 17, 2021

My name is Grace Dobbin and I have just joined Valentine Occupational Health as a coordinator. I am very new to the OH industry, coming from an education background, meaning my first few weeks were challenging but also very rewarding!

A bit about me:

Name: Grace Dobbin

Title: Occupational Health Coordinator

Responsibilities: Processing OH bookings and maintaining client health surveillance requirements, up-selling additional services, as well as liaising with clinicians, clients and client employees.

Personal hobbies/interests: Cooking, crafting, painting and writing.

Favourite film: LOTR Trilogy

Challenges I faced as a new starter– and overcame!

I started my new role with very limited knowledge of administration systems as well as occupational health. I hadn’t worked on a computer since leaving university yet had taught myself some basic things about using Outlook and Excel.

However, I was supported by the wider team since day 1! Now I am confident in using most of the systems that VOH utilises, such as Dropbox, Xero and Orchid, and have even made a few booking calls! I am very grateful for the opportunity Valentine has given me to learn more skills as well as enhance my personal and professional development. I look forward to building my career here at Valentine and hopefully speaking more to clients and clinicians in the future.

“We were very impressed with the service and the report produced. The support provided and the case itself was concluded very swiftly”
Accounts & HR Manager | Birmingham Engineering Co
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Did you know?

In 2015/16, an estimated 25.9 million working days were lost due to self reported work-related illness (LFS).

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