What Not to Say to Occupational Health UK

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By: Nadia Hurley-Smith

In: Latest News

Want to know how you can prepare for your first Occupational Health consultation?

When it comes to discussing health matters with occupational health providers, and clinicians, effective communication is crucial.

However, there are certain things one should avoid saying to maintain a positive and respectful interaction.

Here’s a quick guide on what not to say to your occupational health provider or clinician:

Business woman sat with clipboard on lap discussing Occupational Health

Let’s understand what Occupational Health is

Occupational Health is a very important industry that many employees and companies rely on every day.

Here are some things that Occupational Health services focus on:

  • Supporting workers in getting back to work following an illness or injury.
  • Preventing diseases and accidents at work.
  • Ensuring that conditions at work are secure and supportive of both mental and physical well-being.
  • Help tackle the complex risks faced with sickness absence, legislation, work environment, productivity and employee ongoing health.

Mistakes made through communication

It’s important that effective communication is maintained during an Occupational Health consultation. Some phases and mindsets could impact the process of the meeting. Here are some things you should consider:

  1. Minimising symptoms or worries should be avoided, as this could impede the need for treatments.
  2. Even if you believe you can get by without the changes recommended by occupational health specialists, be willing to consider them.
  3. Avoid comparing yourself to other people; everyone has a different health situation, Occupational Health will provide tailored guidance to your circumstances.
  4. Try to avoid relying on hearsay, as it can cloud understanding; approach conversations with professionals for guidance based on your specific situation.
  5. Be open with your Occupational Health provider, don’t try and hide things, as this doesn’t prove to be helpful.
  6. Not asking questions when you are unsure, could lead to misunderstandings within the process.
Occupational Health

An occupational health consultation is performed on behalf of both the company and the employee. There must be no bias or ‘taking sides’

An OH consultation should be considered as any other work commitment. Ensure that you arrive on time for the appointment, that you conduct yourself properly, and that you remain open and honest throughout, just like you would in any other professional situation.

If you would like more information about Occupational Health and what is involved, you can read more about our Employee guide to Occupational Health Assessments here.

What to take away from this blog…

It can be intimidating to navigate discussions about occupational health. But keep in mind that these experts are available to assist. We at Valentine Occupational Health support honest, transparent, and unambiguous communication. To guarantee a secure, effective, and peaceful work environment for everyone, we must work together.

Remember: be honest, keep an open mind, and ask plenty of questions!

We want to provide you with the best possible service you can receive – Get in touch with us if you have any further questions:

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Want more info?

An Employee Guide to Occupational Health Assessments

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